Business consulting for small and mid-size firms
Business consulting is the work of an outside expert who reviews how sales and processes are set up in a company and helps change them. At AKORDO that means five directions: sales, CRM, AI assistants, automation and support after launch. We start with a diagnostic so that decisions rest on data, not on assumptions
What changes
Today
- The results depend on individual managers
- Clients and agreements are organized in tables and notes
- Inquiries are processed only during business hours
- Data is manually transferred between systems
- The solution works as long as no one messes with it
Business consulting for small and mid-size firms
After implementation
- A description of the sales process, including its stages and the people responsible
- A unified client profile and clear funnel stages
- The first response comes immediately, at any time
- A request submitted via the website is immediately sent to the CRM and creates a task
- Key scenarios under monitoring
Indicative cost
Pricing guidance for budget planning
Sales department auditWe assess how your sales process currently works and show you what changes will transform individual manager actions into a managed system
When this service is needed
Sales results depend on individual managers; the process lacks transparency, and managers cannot identify exactly where the risk of losing a customer or money lies
What you receive
- A diagram showing the customer journey from initial contact to payment, including customer drop-off points
- business process analysis, CRM, calls, and chats
- A list of risks and recommendations for addressing them, prioritized
- Action plan for the next 30–90 days
- Who it suits
- Small and medium-sized businesses with sales managed by sales representatives
- Next step
- Sales System Transformation or CRM Health Check
What you receive
A diagram showing the customer journey from initial contact to payment, including customer drop-off points
Business process analysis, CRM, calls, and chats
A list of risks and recommendations for addressing them, prioritized
Action plan for the next 30–90 days
How this runs through our methodology
- Request & Business ContextWe capture the business objective, the expected result, the systems in use and the starting context
- Discovery & AssessmentWe analyse the process, the data, the constraints and the risks, and establish a baseline
- Design & PrioritizationWe design the target process, the solution architecture, the priorities and the plan of work
- Build & ImplementationWe build, integrate, configure and test the solution
- Launch, Training & HandoverWe launch the solution, train the team and hand it over into daily use
- Support, Measurement & EvolutionWe stabilise the solution, measure the result and develop it further over time
Frequently asked questions
Short answers to the questions that clarify how working together actually works