CRM selection and design

We analyze how the sales, service, and operations teams work, select the appropriate CRM, and define exactly what the system should look like before beginning the setup process

Where clients and data get lost

  • Contacts are scattered across phones, notes and spreadsheets

  • We want to build it right the first time, without rework

  • There is no single repository for client interaction history

  • Choosing the right CRM among market platforms is difficult

What changes

What you end up with is a document a CRM can be built from

Today

  • No CRM is in place or a reliable setup is needed
  • It is unclear which system fits business workflows
  • Fields, roles and pipeline stages remain undefined
  • Risk of buying software that fails to match operations

CRM selection and design

After design

  • The CRM is chosen with budget justification
  • Detailed specification and process maps are aligned
  • Implementation plan with stages and owners is ready
  • System choices are validated before buying licenses

Indicative cost

Pricing guidance for budget planning

CRM selection and designWe document technical requirements, pipeline structures, user roles and fields so the CRM setup does not need rework2–3 weeksapproximately $400–$800

We analyze how the sales, service, and operations teams work, select the appropriate CRM, and define exactly what the system should look like before beginning the setup process

When this service is needed

You don’t have a CRM yet, or you need to implement one effectively and on a permanent basis, but it’s unclear which system, fields, stages, roles, and automations your business actually needs

What you receive

  • analysis of current and future processes
  • Compare and choose the CRM that fits your process and budget
  • List of roles, access rights, funnels, data, and required integrations
  • Agreed-upon technical specifications and an implementation plan with phases and responsible parties
  • Customer journey design from first contact to closed deal
Who it suits
Companies preparing for CRM integration and setup
Next step
CRM Selection and Implementation
Learn more →Discuss your task

What you receive

  • Analysis of current and future processes

  • Choosing the CRM that fits your process and budget

  • Roles, access rights, funnels, data and integrations

  • Agreed specification, phased plan and responsible parties

  • Customer journey design from first contact to closed deal

How this runs through our methodology

The format, intensity and duration of support are agreed separately and depend on how critical the solution is, the number of integrations, the level of support expected and the plans for further development

The package that includes this

Business analysis and technical specifications, along with CRM integration and setup

Frequently asked questions

Short answers to the questions that clarify how working together actually works