We start with a clear business objective
We don’t sell a large package by default. We identify the problem, the context and the next step that can be tested
Sales Department Transformation
From fragmented tasks and manual oversight to a transparent process, clear roles and a managed team workflow
Sales department auditWe assess how your sales process currently works and show you what changes will transform individual manager actions into a managed system
When this service is needed
Sales results depend on individual managers; the process lacks transparency, and managers cannot identify exactly where the risk of losing a customer or money lies
What you receive
- A diagram showing the customer journey from initial contact to payment, including customer drop-off points
- business process analysis, CRM, calls, and chats
- A list of risks and recommendations for addressing them, prioritized
- Action plan for the next 30–90 days
- Who it suits
- Small and medium-sized businesses with sales managed by sales representatives
- Next step
- Sales System Transformation or CRM Health Check
Turnkey sales departmentWe build or improve sales systems: we map out business processes, standardize team workflows, implement analytics, and use AI to regularly analyze calls and correspondence so that sales managers can sell more effectively and executives can see the full picture
When this service is needed
Sales depend on individual managers, processes are chaotic, no one monitors the quality of communication, and management lacks an objective picture of exactly what needs to be improved
What you receive
- Audit of an existing sales process or building a sales process from scratch
- sales department standards and uniform guidelines for the team
- Criteria for evaluating calls and correspondence tailored to your product and sales process
- AI analysis of calls and correspondence with a detailed breakdown of strengths and areas for growth
- training, regular meetings to review communications, team alignment, and recommendations for improvement
- Personalized feedback for managers and reports for executives
- Implementation or optimization of analytics and reporting systems
- Recommendations on the incentive system, financial and non-financial
- Who it suits
- For sales and customer service departments, and scaling businesses
- Next step
- CRM and Sales Automation, Sales Scripts, External Sales Manager
Sales scripts and standardsWe don’t create “robotic text”; instead, we craft clear guidelines on how to start a conversation, ask the right questions, demonstrate value, and handle objections
When this service is needed
Managers respond inconsistently, get bogged down by complex questions, and fail to guide the client to the next step
What you receive
- Scripts for phone calls, messaging apps, and email
- Questions for client qualification
- Tips for handling objections and common scenarios
- Sales Manual for Onboarding New Managers
- Who it suits
- B2B, B2C, services, online stores, real estate
- Next step
- Manager Training and AI Sales Agent
Sales team trainingHands-on training using your product, your clients, and real-world scenarios—not just a general lecture on sales
When this service is needed
The team knows the product well but struggles with engaging in dialogue, qualifying leads, or closing deals
What you receive
- Pre-training assessment
- Interactive session with hands-on practice
- Working through real-world case studies
- Homework Assignments and Materials for Managers
Fractional head of salesPart-time external sales manager. He helps the owner manage the plan, the team, the CRM, and the numbers without having to hire and train a new manager on staff
When this service is needed
The business owner doesn’t have time to manage sales, and it’s too early or difficult to hire a strong sales manager
What you receive
- sales plan and regular management meetings
- CRM, KPI, and Forecast Monitoring
- Setting objectives for managers
- change management and contractor selection as needed
- Who it suits
- Small and medium-sized businesses that are growing or relaunching their sales efforts
- Next step
- CRM and AI Automation
CRM Integration & Setup
We build CRM around real-world processes, not just a set of fields
CRM selection and designWe analyze how the sales, service, and operations teams work, select the appropriate CRM, and define exactly what the system should look like before beginning the setup process
When this service is needed
You don’t have a CRM yet, or you need to implement one effectively and on a permanent basis, but it’s unclear which system, fields, stages, roles, and automations your business actually needs
What you receive
- analysis of current and future processes
- Compare and choose the CRM that fits your process and budget
- List of roles, access rights, funnels, data, and required integrations
- Agreed-upon technical specifications and an implementation plan with phases and responsible parties
- Customer journey design from first contact to closed deal
- Who it suits
- Companies preparing for CRM integration and setup
- Next step
- CRM Selection and Implementation
Turnkey CRM implementationWe launch or revamp CRM systems so that managers can work efficiently, customers don’t get lost across channels, and business owners see a true picture of sales
When this service is needed
Spreadsheets, notes, and messaging apps instead of a single system; CRM software has been purchased, but the team isn’t using it
What you receive
- funnels, stages, customer cards, required fields, roles, and access levels
- Migrating and cleaning key data from an old CRM or spreadsheets
- integration with the website, phone systems, email, or messaging apps, as well as automated tasks and reminders
- team training, brief instructions, and support during the launch period
- Who it suits
- Small and medium-sized businesses with 2–50 CRM users
- Next step
- Integrations, dashboard, support
CRM health checkWe’re reviewing your current CRM: what’s holding your team back, why the numbers can’t be trusted, and what changes will restore the system’s value for sales and management
When this service is needed
Your CRM contains duplicates, outdated leads, empty fields, strange statuses, and confusing reports
What you receive
- Assessment of the CRM structure, data quality, and the team’s actual performance within the system
- List of critical risks and a prioritized plan for addressing them
- Analytics and reports overview, and a dashboard for executives
- CRM best practices, team training, and recommendations for ongoing support
- Who it suits
- Companies that have already implemented CRM
- Next step
- Based on the review, we define CRM improvement priorities and the next steps
Monthly support is available afterward if needed
Learn more →Discuss your taskAI Assistants for Sales & Customer Service
We identify a scenario where AI offers measurable benefits and a safe path to implementation
We build turnkey AI solutions for sales, customer service, internal knowledge, analytics and quality control
Every project is shaped around one team’s processes, data and requirements: from architecture through launch and support Before we start we check your data, APIs and the limits of the systems already in place, so what we propose is technically realistic
AI audit and quick pilotWe identify where AI will pay off first, then launch a pilot solution on one priority task
First, we identify exactly where AI can be useful in your business: in sales, customer service, documents, reports, or internal processes. Then we select one task with the greatest potential and quickly launch a pilot solution
When this service is needed
Businesses want to implement AI but don’t know where to start, which tasks are truly worth automating, or whether the investment will pay off. As a result, money is spent on tools that the team ends up not using
What you receive
- analysis of the processes in which the team wastes the most time, leads, or money
- A list of AI solutions that can deliver tangible results specifically for your business
- Selecting one priority task for the initial launch
- A simple test solution that can be verified using real-world examples
- Clear test results: what worked, what needs to be changed, and whether the solution is worth scaling
- A plan for the next steps and an estimated scope for further implementation
- Who it suits
- For small and medium-sized businesses that want to start using AI without major risks or unnecessary costs
- Next step
- Full integration of AI into CRM, sales, customer service, or internal processes
24/7 AI sales assistantAnswers first enquiries, collects the details, filters out non-target requests and hands the manager a qualified lead
This is a virtual assistant that quickly answers initial questions, collects data, filters out non-targeted inquiries, and refers a qualified lead to a manager
When this service is needed
Leads are waiting for responses, reaching out outside of business hours, or managers are unable to process all inquiries in a timely manner
What you receive
- Dialogue scripts tailored to your product
- Integration with the website, messaging apps, and Direct
- Lead Qualification and Transfer to CRM
- Rules for when the assistant should contact a person
- Who it suits
- Service industry, B2B, real estate, e-commerce
- Next step
- AI-powered customer retention system and knowledge base
AI customer win-back systemAutomatically follows up with customers who enquired but did not buy, or who stopped replying
The system automatically sends reminders to customers who inquired but did not make a purchase, did not attend a meeting, or stopped responding
When this service is needed
Most leads are lost after the first contact, and managers forget to follow up
What you receive
- Customer segments and reminder scenarios
- series of messages in authorized channels
- Tasks for the manager at the right moment
- Report: How many leads were generated and where they end up
- Who it suits
- Businesses with a high volume of requests and CRM
- Next step
- Dashboard for Executives
AI chatbot for businessAnswers routine questions about products, delivery and order status, and passes complex cases to a person
The assistant answers frequently asked questions about products, shipping, appointments, order status, or service policies; complex cases are forwarded to a human
When this service is needed
The support team is overwhelmed with repetitive questions, and customers have to wait a long time for a response
What you receive
- Frequently Asked Questions (FAQ) database and response templates
- Connection to the website or messaging apps
- Creating a script for customer service representatives to use in challenging situations
- Monthly list of questions to improve the service
- Who it suits
- Online stores, clinics, service companies
- Next step
- AI Corporate Knowledge Agent
AI knowledge base for your teamFinds answers inside your own instructions, price lists and documents, so the team stops searching for files
An internal AI assistant that finds answers in your instructions, price lists, catalogs, and documents. Employees don’t have to spend time searching for files
When this service is needed
Knowledge is scattered across various documents or stored in people’s heads; it takes new employees a long time to get up to speed
What you receive
- Preparation and Structure of Materials
- AI search and answers based on your documents
- Access levels for different roles
- Rules for updating and verifying answers
- Who it suits
- Companies with a large body of internal knowledge
- Next step
- 24/7 AI-powered customer support
AI analytics for executivesSurfaces patterns in sales, inventory and customer requests: what is changing, where the risk is, what needs attention
AI helps you quickly identify key patterns in sales, inventory, customer inquiries, or operations: what’s changing, where risks lie, and what managers should pay attention to
When this service is needed
There’s a lot of data, but decisions are made late or based solely on “gut feelings.”
What you receive
- Identifying management issues and required data
- AI Report or Early Warning Tool
- Recommendations for routine management decisions
- Who it suits
- Manufacturing, logistics, distribution, B2B
- Next step
- CRM Integration
AI quality control for calls and chatsReviews managers’ calls and messages and returns structured feedback on the quality of the communication
AI analyzes managers’ call recordings and correspondence, assesses the quality of communication, and provides structured feedback on what needs to be corrected or improved
When this service is needed
A manager cannot listen in on all of the team’s calls, and managers receive irregular or subjective feedback. As a result, weaknesses in sales are identified too late
What you receive
- Integration of call and chat logs from telephony systems, CRM, or work channels
- Clear criteria for evaluating calls tailored specifically to your product and sales process
- Automated analysis: greeting, needs assessment, presentation, objections, agreement on the next step
- an evaluation of each call and brief feedback for the manager
- Executive Summary: Team Strengths, Common Mistakes, and Managers Who Need Help
- dashboard showing call quality trends and recommendations for team training
- Who it suits
- Sales departments with 3 or more managers who record calls: B2B, services, real estate, clinics, automotive industry, complex products
- Next step
- Sales scripts, manager coaching, or sales team training
AI training for your teamWe show the team where AI genuinely helps, what data must never leave the company, and how to check the output
We explain where AI truly helps employees, what data should not be shared with external services, and how to verify results to prevent errors
When this service is needed
The team either uses various AI tools haphazardly or, conversely, is afraid to use them
What you receive
- Quick Tips for Working Safely with AI
- Workshop using examples from your team
- selection of approved scenarios and tools
- Plan for further implementation
- Who it suits
- Teams that are launching or scaling AI
- Next step
- Dashboard for executives, strategy for implementing and launching digital solutions
Automation and integrations
We remove repetitive manual work within one agreed process
We build turnkey business-process automation — from analysis and design through integration, launch and handover to your team
Every scenario is shaped around one specific process and the systems already running. Before we start we check data, APIs, webhooks and technical limits, so the integration architecture we define is realistic
Business process auditWe find the manual, repetitive steps that consume the team’s time and pick the ones worth automating first
Together, we identify manual, repetitive tasks that take up the team’s time and lead to errors. We select the ones that are most suitable for automation
When this service is needed
People transfer data between systems, compile reports manually, and lose track of approvals and tasks
What you receive
- a map of one or more processes
- Assessment of time savings and risks
- automation plan in the correct sequence
- Who it suits
- Any small or medium-sized business with manual operational tasks
- Next step
- Business Process Automation
Business process automationWe launch end-to-end scenarios: a request lands in the system, the right person gets a task, the client gets a reply
We quickly set up one or more automation workflows: for example, a request submitted via the website is immediately routed to the CRM, the manager receives a task, and the client gets a response
When this service is needed
Simple but important tasks are performed manually and are often overlooked
What you receive
- Custom automation scenarios
- Verification using real data
- error messages
- A brief guide for the person in charge
- A Telegram Mini App as the interface to an automated process
- Who it suits
- Small and medium-sized businesses that need quick, practical results
- Next step
- 24/7 AI-powered customer support
Document workflow automationGenerates invoices, contracts and proposals from templates and routes them to the right person for approval
The system generates invoices, contracts, commercial proposals, or internal documents based on templates and sends them to the appropriate person for approval
When this service is needed
Documents are prepared manually, contain errors, or remain unapproved for long periods of time
What you receive
- document templates
- Workflow for creation, approval, and storage
- overdue reminder
- Action log for monitoring
- Who it suits
- B2B, distribution, services, financial and HR processes
- Next step
- CRM Integration
Executive dashboard and reportingBrings the key numbers into one place: leads, sales, conversion, plan fulfilment and where customers come from
We bring together key metrics in one easy-to-understand place: leads, sales, conversions, plan fulfillment, profitability, and customer sources
When this service is needed
The manager expects reports in spreadsheets, doesn’t trust the numbers, or finds out about the problem too late
What you receive
- set of key KPIs
- automatic data updates
- Dashboard for Executives
- A brief explanation of how to interpret the metrics and take action
- Bonus and incentive calculation
Business systems and CRM integrationWe set up data exchange between your systems so the same information is correct everywhere without manual copying
We set up secure data exchange between your services so that information is consistent across the board and doesn’t have to be manually duplicated
When this service is needed
CRM, the website, accounting, inventory, shipping, and messaging apps operate separately
What you receive
- Data flow diagram
- Integration via pre-built connectors or API
- data validation
- Description of the solution for future support
- Payment system and payment provider integrations
- Who it suits
- Companies with multiple systems and high data exchange volumes
- Next step
- Monitoring and SLA Support
Telegram Mini App developmentWe build a Telegram mini app for orders, payments and bookings, with data flowing straight into your CRM
We build web applications inside Telegram for order processing, payments, bookings or team operations with direct data sync to CRM
When this service is needed
Customers do not want a separate app or website just to repeat an order, a text bot cannot show a catalogue or take payment conveniently, managers copy orders from Telegram into the CRM by hand, and field staff need a simple interface right inside the messenger
What you receive
- a Mini App interface inside Telegram for the agreed user path
- CRM integration that creates contacts, deals and tasks automatically
- payment or online booking connected to the agreed scenario
- a tested solution, admin guide and access handed to your team
- Who it suits
- Businesses that take orders, payments or bookings through Telegram
Custom software for your processWe design and build custom solutions and API connectors for accounting and logistics off-the-shelf tools cannot cover
We design and build custom digital tools, API connectors and services tailored to your non-standard operational processes
When this service is needed
No off-the-shelf CRM or no-code builder covers the specifics of your accounting, production or logistics, systems with no ready-made module have to be connected through non-standard APIs, the team spends dozens of hours on manual calculations and reports, and boxed solutions limit access rights and the protection of sensitive data
What you receive
- a technical outline of the architecture and data exchange protocols
- a deployed, working solution
- testing on the company’s own working data
- documentation and a support handover
- Who it suits
- Companies whose processes do not fit an off-the-shelf CRM or builder
Support and long-term partnership
We look after CRM, AI and automations after launch so the solutions keep working and keep improving
Ongoing support for CRM, AI and automationAfter launch, we don’t disappear: we make sure that the CRM, automation, and AI assistants are working properly, fix any errors, and gradually improve the solutions
When this service is needed
After launch, there’s no one to maintain the CRM, workflows, and integrations; new needs arise or external services change
What you receive
- Monitoring of key scenarios
- Error handling according to agreed-upon rules
- Monthly improvements and reports
- Controlling costs for AI tools
- Who it suits
- All clients after implementation
- Next step
- New automation projects