Ongoing support for CRM, AI and automation
After launch, the system keeps living. Third-party services change their APIs, and your people, channels and standards change too. Without oversight these changes pile up quietly, and they are usually noticed only through leads that have gone missing
Where systems lose stability
No internal engineer is available to maintain deployed tools
Teams discover failed lead webhooks well after they break
Company growth outpaces earlier CRM pipeline configurations
Unaddressed bugs accumulate until staff abandon the tool
What changes
With support in place a launched solution stays a working one
Today
- Nobody is dedicated to maintaining the system post-launch
- Third-party vendor API updates silently break workflows
- Service interruptions are discovered via upset clients
- External AI infrastructure costs drift out of control
Ongoing support for CRM, AI and automation
After implementation
- Workflow errors are detected and resolved proactively
- API changes are accommodated without operational downtime
- Iterative system enhancements are delivered each month
- Usage expenses for external AI platforms are closely managed
Indicative cost
Pricing guidance for budget planning
Basic Support for AI and AutomationMonitoring, minor changes, error handling, up to 5 hours of work
What you receive
- Monitoring
- Minor changes
- Error handling
- Month-end close checks
- Up to 5 hours of work
- Prepaid monthly
- Who it suits
- All clients after implementation
System DevelopmentNew scenarios, optimization, a monthly report and meeting, up to 12 hours of work
What you receive
- New scenarios
- Optimization
- A monthly report and meeting
- Up to 12 hours of work
- Prepaid monthly
- Who it suits
- Clients developing their solution after launch
Comprehensive SupportSales, CRM, AI, Automation, and Business Analytics
What you receive
- Sales
- CRM
- AI
- Automation
- Management analytics
- Prepaid monthly
- Who it suits
- Clients with multiple systems: sales, CRM, AI, automation
SLA for Critical SystemsHigh priority, multiple systems, regular improvements
What you receive
- Priority response
- Multiple systems
- Regular improvements for critical processes
- Prepaid monthly
- Who it suits
- Businesses where downtime is critical
What you receive
Monitoring of key scenarios
Error handling according to agreed-upon rules
Monthly improvements and reports
Controlling costs for AI tools
How this runs through our methodology
- Request & Business ContextWe capture the business objective, the expected result, the systems in use and the starting context
- Discovery & AssessmentWe analyse the process, the data, the constraints and the risks, and establish a baseline
- Design & PrioritizationWe design the target process, the solution architecture, the priorities and the plan of work
- Build & ImplementationWe build, integrate, configure and test the solution
- Launch, Training & HandoverWe launch the solution, train the team and hand it over into daily use
- Support, Measurement & EvolutionWe stabilise the solution, measure the result and develop it further over time
How we measure the result
We establish the starting point, agree on the indicators and review progress at defined checkpoints
incident response turnaround time measured against agreed response rules
uptime monitoring coverage protecting all active integration flows and AI agents
quantity of scheduled operational enhancements delivered within each monthly support cycle
spending on third-party AI models and API services measured against the agreed monthly limit
Frequently asked questions
Short answers to the questions that clarify how working together actually works