AI chatbot for business

The assistant answers frequently asked questions about products, shipping, appointments, order status, or service policies; complex cases are forwarded to a human

Take a quick diagnosticDiscuss your task

Where time and leads leak

  • Support agents repeat the same replies all day and burn out

  • Customer satisfaction drops due to delayed response times

  • During peak hours and holidays the support queue overflows

  • Agent answers vary widely in tone and technical accuracy

What changes

After the launch the usual questions about the product, delivery and order status are answered immediately and at any hour

Today

  • Support teams drown in repetitive routine questions
  • Customers wait too long for straightforward answers
  • Complex inquiries get stuck in the general queue
  • Customer service is unavailable round the clock

AI chatbot for business

After implementation

  • Standard product and order questions handled 24/7 by AI
  • Live agents focus exclusively on complex escalation cases
  • Inquiry context is logged automatically in CRM cards
  • Monthly analytics reveal recurring customer friction points

Indicative cost

Pricing guidance for budget planning

AI chatbot for businessAnswers routine questions about products, delivery and order status, and passes complex cases to a person2–5 weeks$1 100–$2 000

The assistant answers frequently asked questions about products, shipping, appointments, order status, or service policies; complex cases are forwarded to a human

When this service is needed

The support team is overwhelmed with repetitive questions, and customers have to wait a long time for a response

What you receive

  • Frequently Asked Questions (FAQ) database and response templates
  • Connection to the website or messaging apps
  • Creating a script for customer service representatives to use in challenging situations
  • Monthly list of questions to improve the service
Who it suits
Online stores, clinics, service companies
Next step
AI Corporate Knowledge Agent
Learn more →Discuss your task

What you receive

  • FAQ database and response templates

  • Connection to the website or messaging apps

  • A script for service staff in difficult situations

  • Monthly list of questions to improve the service

How this runs through our methodology

  1. Request & Business ContextWe capture the business objective, the expected result, the systems in use and the starting context
  2. Discovery & AssessmentWe analyse the process, the data, the constraints and the risks, and establish a baseline
  3. Design & PrioritizationWe design the target process, the solution architecture, the priorities and the plan of work
  4. Build & ImplementationWe build, integrate, configure and test the solution
  5. Launch, Training & HandoverWe launch the solution, train the team and hand it over into daily use
  6. Support, Measurement & EvolutionWe stabilise the solution, measure the result and develop it further over time

The format, intensity and duration of support are agreed separately and depend on how critical the solution is, the number of integrations, the level of support expected and the plans for further development

How we measure the result

We establish the starting point, agree on the indicators and review progress at defined checkpoints

  1. customer wait time for a response

  2. share of repetitive questions resolved without an operator

  3. inquiries escalated to human operators

  4. recurring question topics for service improvement

The package for this direction

AI audit with rapid deployment and a 24/7 AI sales manager

You need to process inquiries faster, win back customers, support your team, and improve sales quality with the help of AI

  1. AI audit and quick pilot
  2. 24/7 AI sales assistant

In the package$1 700

Separately
$1 900
You save
$200

Indicative price. The final cost is calculated individually after a short diagnostic and depends on the scope, process complexity, data readiness, number of integrations and support format.

View packages

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Frequently asked questions

Short answers to the questions that clarify how working together actually works