Support and long-term partnership
After launch, we don’t disappear: we make sure that the CRM, automation, and AI assistants are working properly, fix any errors, and gradually improve the solutions
Where systems lose stability
After launch, there’s no one to maintain the CRM, workflows, and integrations
New needs arise or external services change
No one keeps track of the costs of AI tools
They learn about the failure from the client
What changes
Key scenarios under monitoring, agreed rules for handling errors, and a monthly improvement report
Today
- The solution works as long as no one messes with it
- Errors are noticed by chance
- Improvements are being postponed for now
- No one keeps track of the costs of AI tools
Support and long-term partnership
After implementation
- Key scenarios under monitoring
- Error handling according to agreed-upon rules
- Monthly improvements and reports
- Controlling costs for AI tools
Services in this direction
Pick the task closest to your situation. For each service we show the scope of work, the expected result, an indicative budget and the next step
Basic Support for AI and AutomationMonitoring, minor changes, error handling, up to 5 hours of work
What you receive
- Monitoring
- Minor changes
- Error handling
- Month-end close checks
- Up to 5 hours of work
- Prepaid monthly
- Who it suits
- All clients after implementation
System DevelopmentNew scenarios, optimization, a monthly report and meeting, up to 12 hours of work
What you receive
- New scenarios
- Optimization
- A monthly report and meeting
- Up to 12 hours of work
- Prepaid monthly
- Who it suits
- Clients developing their solution after launch
Comprehensive SupportSales, CRM, AI, Automation, and Business Analytics
What you receive
- Sales
- CRM
- AI
- Automation
- Management analytics
- Prepaid monthly
- Who it suits
- Clients with multiple systems: sales, CRM, AI, automation
SLA for Critical SystemsHigh priority, multiple systems, regular improvements
What you receive
- Priority response
- Multiple systems
- Regular improvements for critical processes
- Prepaid monthly
- Who it suits
- Businesses where downtime is critical
What you receive
We look after CRM, AI and automations after launch so the solutions keep working and keep improving
Monitoring of key scenarios
Response to errors under agreed rules
Monthly improvements and a report
Control of AI tooling costs
How this runs through our methodology
- Request & Business ContextWe capture the business objective, the expected result, the systems in use and the starting context
- Discovery & AssessmentWe analyse the process, the data, the constraints and the risks, and establish a baseline
- Design & PrioritizationWe design the target process, the solution architecture, the priorities and the plan of work
- Build & ImplementationWe build, integrate, configure and test the solution
- Launch, Training & HandoverWe launch the solution, train the team and hand it over into daily use
- Support, Measurement & EvolutionWe stabilise the solution, measure the result and develop it further over time
How we measure the result
We establish the starting point, agree on the indicators and review progress at defined checkpoints
number of incidents and response time according to agreed-upon rules
Percentage of scenarios under monitoring
Improvements made this month
costs for AI tools and third-party services
Frequently asked questions
Short answers to the questions that clarify how working together actually works