- Hospitality
- Sales
- CRM
- Quality control
A commercial system for hospitality
Two sales structures — corporate and private clients — with negotiation standards and commercial materials
The task
Build a commercial system for working with corporate and private clients
What we delivered
A sales structure for two client segments
Negotiation standards
Objection-handling scenarios
Commercial materials and communication templates
Technologies and tools
Communication
- Commercial materials and templatesReady documents for client work
Methods and standards
- Two-segment sales structureSeparate scenarios for corporate and private clients
- Negotiation standardsOne approach to the commercial conversation
- Objection-handling scenariosPrepared answers to common objections